Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joann Monday

February 28, 2023

5  out of  5 rating by Joann Monday
"Big Big, Thank you and Appreciation to Rachael Riojas for all of her assistance today for over 2 hours to log into Drive Safe App. Her patience and persistence was Outstanding. Without her assistance I would not have accomplished this task. It was very challenging to finally get the App set up. I know her time is very valuable to spend so much time on one person in order to get set up for the discounts. Her reply was Ms. Monday, I am here until 4:00 P.M. I am happy to help you. She even called me when I got home to see if everything was ok with programming the remainder of my vehicles (5) total. I give Rachael a Double 10 Rating. She is Amazing. If anyone has Insurance needs/quotes, I highly recommend Rachael for all your vehicle/personal and homeowner needs. Again, Thank You Rachael."

Christina Teruel

December 30, 2022

5  out of  5 rating by Christina Teruel
"Just moved to the area and this is the best State Farm I have worked with! Their staff is extremely attentive and cares about their customers. My new agent in Luisa and is fantastic! She helped me switch over all my policies so quickly, no hassle and is so kind. She is on top of everything- great communicator, efficient, and helpful."

Michael Blankenship

December 3, 2022

5  out of  5 rating by Michael Blankenship
"I have been with State Farm for over a decade and am always pleased with the professional and personable atmosphere I am greeted with. I recommend Emaly Medina’s office for any of your insurance needs!"

Cassie Warren

December 2, 2022

5  out of  5 rating by Cassie Warren
"Amazing. Angelica was patient with my timeline and quick with her responses. Recommend 10/10."

Sarah Thomas

October 26, 2022

5  out of  5 rating by Sarah Thomas
"I've been working here for about 1 month now. Emaly and the team are great and I'm glad to be part of it!"

Jonathan Sharp

August 25, 2022

5  out of  5 rating by Jonathan Sharp
"Very glad I switched. They literally cut my payment in half for the same coverage and deductibles I had previously. Angelica was great as well and very helpful!! Highly recommend!!"

ladydi (Murphy)

May 2, 2022

5  out of  5 rating by ladydi (Murphy)
"Emaly is awesome. Detailed, complete and fast."

sophi cutler

September 16, 2021

1  out of  5 rating by sophi cutler
"The older woman who drives the company car and like to cut people off, swerve in and out of traffic in a mad rush and almost hit people, the same employee who likes to tail agate people that aren’t moving fast enough for her. Middle aged, Hispanic with shorter hair is the reason like another reviewer stated, I will not ever be using this agent. I notice that review is gone. Suspicious on the part of the business getting them removed when content of their character is a BIG part of being in business and the way you do it. Stay clear, especially of the old lady on 20 that will run you over or tailgate you dangerously and they work for an insurance agaent?? Irony!!!"

Jocelyn Garcia-Castro

March 22, 2021

5  out of  5 rating by Jocelyn Garcia-Castro
"I highly recommend Emily Medina and her team. Very knowledgeable, Emily offers the best options. Great with answering any questions swiftly and on point. I had a great customer service experience."

Shauna Upp

February 27, 2021

5  out of  5 rating by Shauna Upp
"Emaly is super easy to work with!"

Tim Lindon

February 27, 2021

5  out of  5 rating by Tim Lindon
"Can't say enough about the dedication, commitment and professionalism of Emaly and her team. Working from out of state but needing assistance locally, Emaly and her team were responsive to my schedule and took care of everything I needed and then some. If you're looking for someone to take good care of you.....Emaly and her team are at the top of the list."

Sara Flores

November 16, 2020

5  out of  5 rating by Sara Flores
"(Translated by Google) Very good and fast service, the person who attended me excellent customer service Claudia Casio excellent service !!! 👍🏼 (Original) Muy buen servicio y rápido, la persona que me atendió excelente servicio al cliente Claudia Casio excelente servicio!!! 👍🏼"

jesus ortiz

September 14, 2020

4  out of  5 rating by jesus ortiz
"(Translated by Google) Good attention mothers persons... (Original) Good atención nais persons..."

Azucena Vela

July 9, 2020

5  out of  5 rating by Azucena Vela
"Thank you so much Aaliyah for your time and help. She’s great and was very passionate about her job. Great staff"

Yolanda Casillas

July 8, 2020

5  out of  5 rating by Yolanda Casillas
"I recently purchased disability insurance with Nina Aguilar with Emily Medina State Farm and she was soo professional and detailed about the how I would benefit from the policy. I would recommend her to all my friends and family."

E.Isabel Perez

July 8, 2020

5  out of  5 rating by E.Isabel Perez
"My insurance agent, Nina. Very polite, professional, always with a smile and answered all my questions with very professionalism manner. State Farm has the best professional agent!!!"

Charlie Hernandez

July 8, 2020

5  out of  5 rating by Charlie Hernandez
"Can I start off by saying thank you to Nina for getting me some awesome coverages! And taking well care of me and my family! She was super friendly and caring and I’ll definitely refer all my friends to Emaly’s office! I love you guys"

Chris Foxx

July 7, 2020

5  out of  5 rating by Chris Foxx
"Aaliyah helped me get the best rate and protection I needed in a timely manner and was very nice! Would 100% come back here for all my insurance needs !"

noemi Neri

July 7, 2020

5  out of  5 rating by noemi Neri
"Nina Aguilar is the best! She did a wonderful & amazing job helping me with insurance & giving me all available options. Wouldn’t recommend anyone else!"

Rodrigo Garza

July 7, 2020

5  out of  5 rating by Rodrigo Garza
"I would like to start off and say I received excellent customer service from Nina Aguilar. She spoke so clear through the phone and had a answer for every question I had. I’m most definitely staying with State Farm Insurance, because of her!"


January 22, 2020

5  out of  5 rating by MCordero
"Since i switched my insurance I've had a great experience.. My agent Melanie Espinosa has been great to work with and she has answered all my questions. Thank you!"

Rob Reynolds

November 21, 2019

5  out of  5 rating by Rob Reynolds
"I've known Emaly when she first started with State Farm years ago as a humble service rep. She has studied under the best of the old guard and is now providing her own special brand of excellent customer service as an Agent."

Joshua Dominguez

October 11, 2019

5  out of  5 rating by Joshua Dominguez
"Claudia was very pleasant and welcoming. The office vibe is amazing. Enjoyed working with these professionals! Can't go wrong with Emaly Medina."

Alicia Bseiso

October 8, 2019

5  out of  5 rating by Alicia Bseiso
"Always helpful and nice."

Alisha Torres

May 14, 2019

5  out of  5 rating by Alisha Torres
"Melanie is personably charming knowledgeable, she got me better coverage that I wasn't even aware was possible 10/10 recommend!!!"